Spruce Moose

Terms and Conditions

1. Introduction

Welcome to the Spruce Moose, where we offer a curated selection of handcrafted handbags, purses, and hand-crocheted and sewn items. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

2. Payment

• We accept payments through this website platform
• All prices are listed in Canadian dollars (CAD) and are subject to applicable taxes.
• Payment is required in full at the time of purchase.

3. Shipping and Delivery

• We offer shipping within Canada and select international destinations. Shipping costs and delivery times vary depending on the destination and shipping method chosen.
• Orders are typically processed and shipped within 3-5 Business days
• Customers are responsible for providing accurate shipping information. We are not liable for any delays or losses due to incorrect or incomplete address details provided by the customer.

4. Returns and Refunds

• We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 15 days of the delivery date.
• To initiate a return, please contact us with your order number and reason for return.
• Returned items must be in unused condition with tags attached and in their original packaging.
• Customers are responsible for return shipping costs.
• Refunds will be issued to the original payment method within 5 business days of receiving the returned item.

5. Product Information

• We strive to provide accurate descriptions and images of our products. Each item is handcrafted and unique one of a kind. However, please note that due to the handmade nature of our items, there may be slight variations in color, size, and design.
• Prices are subject to change without notice.

6. Intellectual Property

• All content and materials on our website, including product images and descriptions, are the intellectual property of the Spruce Moose. They may not be used or reproduced without our prior written consent.

7. Privacy Policy

• We respect your privacy and are committed to protecting your personal information.

8. Liability

• We strive to ensure the quality and craftsmanship of our products. However, we are not liable for any damages, injuries, or losses resulting from the use of our products.

9. Governing Law

• These terms and conditions are governed by the laws of the province of Ontario,Canada. Any disputes arising out of or related to these terms and conditions shall be resolved exclusively in the courts of Lindsay, Ontario

10. Changes to Terms

• We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically for updates.

11. Contact Information

• If you have any questions or concerns about these terms and conditions, please contact us.

By making a purchase from the Spruce Moose, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Thank you for supporting our small family-owned business in Canada!