Vendors will abide with the return and refund policy included in the Terms and Conditions by Elevate Local.
Warranty & Care Description
We are so convinced that bottleworx is the best double wall vacuum insulated bottle available that we guarantee every bottleworx product against manufacturer defects for life!
If you have a warranty claim, please email or call bottleworx or visit the vendor that your bottleworx product was purchased from.
Although our lifetime warranty does not cover regular wear and tear, such as dents, scratches, powder coat chips from the bottle being dropped or damaged, it does cover manufacturing defects, such as:
Broken or leaking caps: If your cap breaks or you notice a leak, do not send your flask to us. Instead simply email us. Please note you may be required to send us a photo of your cap to validate the claim. You will be responsible for the shipping charge to have the flask returned.
Bottles that no longer insulate: You can test the insulation property of your flask at home by adding boiling hot water to the flask. After 5 minutes, feel the outside of the flask (below the neck). If you feel any hot spots, the vacuum has been compromised and you are eligible for a replacement.
Bottles that are damaged during the shipping process: Please contact us if you ordered your item from bottleworx.com and it arrived damaged. If you use your bottle, we cannot replace it due to shipping damage. We will email you a prepaid shipping label to return the damaged flask and will send out a replacement upon receipt.
Rattling bottles: The rattle you hear is a small metal disc that sits between the double wall of your bottle that aids in the vacuum insulation process. Sometimes the disc becomes dislodged and you can hear a noise. This will not affect the insulation of your bottle. If you can live with it, so can we. However, if it is an annoyance, we will exchange it for a new bottle.
*NOTE: Any damage to the bottle, other than minor scratching, would void the lifetime warranty. While our bottles are made to be as strong as possible, denting them can compromise the insulation. So please try your best to take care of your bottle!
Michael Turner –
My mom loved the personalized Bottleworx bottle I gave her for Mother’s Day. She uses it every day, and it’s her favorite gift ever.
Bella Foster –
The food jars are amazing! They keep my lunch hot for hours, which is a lifesaver during long workdays. I love how durable and easy to clean they are. Bottleworx delivers every time.
Ryan Wood –
The corporate gifting packages were perfect for our holiday client appreciation gifts.
Nora Carter –
Bottleworx has redefined hydration for me. The insulation is unmatched.
Emma Gray –
My mom loved the personalized Bottleworx bottle I gave her for Mother’s Day. She uses it every day, and it’s her favorite gift ever.
Charlotte Green –
The food jars are amazing for keeping leftovers hot during long commutes.
Alexander White –
The engraving option makes these bottles so unique. My employees loved them as gifts!
Grace Edwards –
I love the eco-friendly aspect. It feels good to use something sustainable and high-quality.
Isaac Collins –
The food jars are amazing for keeping leftovers hot during long commutes.
Alice Butler –
My engraved Bottleworx bottle is the best thing I’ve bought in years.
Layla Simmons –
Finally, a water bottle that doesn’t leak! The locking lid is a brilliant feature.
Sarah Johnson –
Supporting a family-run Canadian business like Bottleworx feels great, especially when their products are this good. The durability, insulation, and customization make them unbeatable.
Chloe Bailey –
Ideal for gifting – everyone I’ve gifted a Bottleworx bottle to has loved it.
Aaron Bennett –
Keeps my soups hot for hours. Perfect for winter lunches at work.
William Adams –
Finally, a water bottle that doesn’t leak! The locking lid is a brilliant feature.
Lily Parker –
I bought a Bottleworx bottle for my dad for Father’s Day, and he uses it every day.
Sarah Johnson –
The food jars are amazing! They keep my lunch hot for hours, which is a lifesaver during long workdays. I love how durable and easy to clean they are. Bottleworx delivers every time.
Jacob Taylor –
Perfect for hiking – lightweight yet durable.
Delilah Reed –
I’ve been using Bottleworx products for over two years, and they’ve completely changed the way I stay hydrated and store food. The double-wall stainless steel insulation is outstanding. My coffee stays hot for hours during long commutes, and my water remains icy cold even after a full day in the sun. What truly sets Bottleworx apart is the durability and attention to detail. These bottles are built to last a lifetime. I’ve dropped mine multiple times, and it doesn’t even show a scratch. The customization options are the icing on the cake—I had my bottle engraved with my name, and it feels uniquely mine. For gifting, their corporate packages are phenomenal. I’ve used them for team gifts, and everyone raved about the quality and branding. Supporting a family-run Canadian business that delivers such exceptional products feels fantastic.
Andrew Barnes –
The food containers are a lifesaver during busy workdays – no more soggy salads!
Sarah Johnson –
The perfect gift for any occasion. I got one personalized for my dad, and he loved it!
Emily Davis –
I appreciate the variety of sizes and colors. It’s easy to find the perfect one for every need.
Logan Foster –
I’ve used other brands before, but Bottleworx blows them out of the water.
Zoe Rogers –
I love how easy it is to clean. No lingering smells or stains.
Adrian Clark –
Bottleworx combines functionality and style in a way no other brand does.